Company Policy :

Company Policy The management of “Autoservizi Fonti srl” intends to become a company which takes care of the client (as couterpart in a contract as well as a service user) and in the continued betterment in effectiveness and in efficiency of company processes, these factors differentiated in a very competitive market.
In particular, the management of “Autoservizi Fonti srl” individuates as a strategic course for the company: The development and the expansion of service lines differentiated and stationed in all of Italy, in collaboration with The standardization and systemization of the management of services for hiring transport (with or without a driver) for tourism.
To pursue its’ strategy, the management of “Autoservizi Fonti srl” identifies in the realization of a management system which is conformed to the UNI EN ISO 9001 2000 regulation, an indispensable instrument and commits itself therefore to render its’ characteristics into operative practice and procedures. The management commits itself to implement the policy for the quality above indicated assuring the resources and conditions necessary for its realization and to provide periodically an update, so that it is always relevant to the company’s reality.
 
Strong Points:
The management of “Autoservizi Fonti srl” identifies its strong points in the following elements: Personnel: the professionalism and the aptitude for human rapport that distinguishes the people who work for “Autoservizi Fonti” constitutes a business card with which the company presents itself to the Client/User of the services. Furthermore, for the accomplishing of the development of the services of stationed lines in the area, “Autoservizi Fonti srl” has need to avail themselves of trustworthy people, whom they are able to collaborate with at a distance.

• OUR VEHICLES:
  “Autoservizi Fonti srl” is furnished with new vehicles and works to maintain high standards in functionality and cleanliness.
• DIFFERENTIATION AND DECENTRALIZATION OF SERVICE:
  The company has operated in the past and intends to continue to operate to differentiate the services offered to clients, so as not to suffer the changes of the market, supplying for possible minor requests of one type of service with another. In this view, “Autoservizi Fonti” also considers the distribution of services in the national territory a strong point, which allows it to have a competitive advantage on the competition.

Objectives:
In accordance with the strategic lines expressed in the policy for the quality, the direction intends to pursue the following objectives. To maintain and to develop the strong points of the organisation, in particular:

• For the personnel: to establish procedures agreed upon by all staff in order to have uniformity in behaviour which would become a distinctive quality of the company.
• To activate channels of communication to diffuse the culture of quality in every organisational level

To consolidate the collaboration with partners (in particular with SITA) for the development of bus route services, to standardize the company processes, clarifying roles, responsibilities and interactions:

• To give more attention towards the explicit and implicit qualifications of the client, detecting and evaluating the degree of satisfaction, in order to render his requirements and expectations into requirements for the processes.
• To create and consolidate an efficient monitoring system of the decentralised services, in order to assure the same standard of service everywhere “Autoservizi Fonti” operates.

Specific objectives correlated to the responsibility and contribution of each staff member, in relation to the general objectives of the company, will be defined annually.